Terms and conditions

If an event is interrupted or suspended for any reason, and is not terminated within 48 hours of its inception, all bets relating to the events will be void.
In the event that a player withdraws, the bet will be settled but only in the case of markets with a confirmed outcome (e.g. winning set).
As for bets on sets and games, as well as bets on markets for which there is no established outcome (eg under/over games, exact results, etc.), they will be refunded in case of player's withdrawal.

If the home and away teams are reversed, i.e. the event is played on the venue of the original away team, all bets placed on that event will be refunded, unless the official fixture remained unchanged and the odds offered were correct since first publication.
For matches played on a neutral venue, even if not specified in the event description, bets will remain valid regardless of which team is designated as the home team.
In case of duplicated events, or those created twice within the schedule, bets placed on the event created second will be refunded, based on the chronological order reported in the internal systems.

If any information (eg results, minutes, game phase, etc.) is not correct, no responsibility can be attributed to the bookmaker. Please also note with regards to betting that broadcasts described as "live" by some broadcasters may actually be available with delays. The latency of the signal may vary from customer to customer, due to the system used for receiving images or the distance.

In case of irregular winnings, even in the presence of momentary slowdowns and / or malfunctions of the website, this company reserves the right to verify and any application of reversal of the winnings already paid automatically by the system, without any prior notice, within 48 hours from the date settle of the ticket 1.1 - These "Terms & Conditions" (from now on, also called "Guidelines") represent a binding agreement bewtween the final user and https://heatbetz.com Network.
1.3 - The Guidelines becomes law from the moment in which the final user click on "Confirm" button, during the registration process; in doing so, the user himself communicates to https://heatbetz.com Network of his reading and accepting the Guidelines; by using each and every part of the website, the final user confirms that according to what has just been declared.
1.4 - The final user is compelled to read the Guidelines carefully and entirely, before clicking on "Confirm" button; if the user himself doesn't agree with any of the regulated clauses, he shouldn't use or continue using the website at all, instead he should ask for his own game account to be closed.
1.5 - The final user understands and accepts entirely to become bound to all the regulated clauses contained in this Guidelines, even if some of them are modified from time to time.  
1.6 - https://heatbetz.com Network reserves the right to change the Guidelines and, in doing so, to renew the agreement between the final user and https://heatbetz.com Network anytime and without any personal notice.
1.7 - Those changes will become immediatly effective right after their release on https://heatbetz.com Network website. It's an exclusive resposibility of the final user to review this Guidelines with all the specific rules of every games he's intended to play, in order for him to be always updated on every changes, everytime he logs in. The final user can easily come to know if this Guidelines experienced any change by checking the version number and the publishing date on the bottom of this page.
1.8 - This Guidelins is published in several languages in order for every users of different nationalities to completely understand the full meaning; if someone should notice any incongruity or disagreement between two or more versions of this Guidelines, the English version will be the first and the only one to be considered and it will prevail on the others.
1.9 - The final user is compelled to read all messages sent from any administration staff members via internal message system. Furthermore, he is compelled to check any news, any odds variation, authorizations, bets voiding exc... This company will decline any responsability if possible controversies would be caused by a failed, misunderstood or late reading of internal messages made by the final user. No compensation or reimbursement will be paid for any damage or inconvenience due to a failed reading of the Guidelines.
1.10 - Abandoned games are considered to be voided or 1.0 odds.
1.11 - https://heatbetz.com reserves the right to cancel the single bet or the entire ticket if the provider publishes incorrect odds, even in the event of a subsequent communication of the ticket in question.
Terms of Service
2 - The Company provides the following services (also called Plays or Gaming Products): some dispositions of this section refer to rules, terms and regulated clauses for every specific games linked to this page, such as Casino, Casino Live, Poker, Bet Rules, Promo & Offers. Rules included in those pages linked to the previous ones represent an integral part of this whole Guidelines, and the final user will be considered responsible to their reading and acceptance.
Personal Gaming Account (PGA) – Registration Procedures
3.1 - In order to take part and interact, using real money, with one of the multiple gaming product available on https://heatbetz.com Network website, the final user must register himself an open a personal gaming account (from now on, also called PGA) and, after that, he must accomplish a deposit in completely autonomy in the same gaming account, according to indicated methods in the specific section dedicated to payments. Minimum deposit amount is 10kr (for further details, please take view of the section "Deposit"). It is allowed to have one and only one personal gaming account for each family unit. If two or more users live under the same roof, https://heatbetz.com Network must be informed about all those users that share this residence.
3.2 - If a user create or try to create more than one account, https://heatbetz.com Network reverves the right to block or close each and every of these accounts, for any reason and to its complete discretion. If https://heatbetz.com Network decides to leave at least one of these account serviceable, this should be the first opened in chronological order; all the remaining deposits on the other accounts previously created will be transferred on that account left opened. In any case, all these above-mentioned deposits will be subject to proper checks made by competent authorities.
3.3 - The request of opening a personal account must be submitted only by filling out the proper registration form; this request will be sent electronically to https://heatbetz.com Network, which reserves the right to reject the opening of an account to its complete discretion and without any motivational obligation.
3.4 - The registration form must be filled out with all the mandatory informations required to the final user, particularly about his own identity and contact details, such as a valid email address, the place of permanent staying and payment informations; all these data must be truthful, original and verified before the final user decide to send them to https://heatbetz.com Network; by reading the Guidelines completely, the final user comes to know that it will be his exclusive responsability to guarantee that all these informations are true, correct and proper. Therefore, the final user is warned on https://heatbetz.com Network managing check procedures at any moment, both directly than through third-parties, regarding deposits made by users themselves. For this purpose the final user could be asked, in favor of https://heatbetz.com Network, to provide his currently valid personal documents, such as an ID-card or passport copy; the user personal account could be blocked or closed in case he doesn't provide all the informations and documents required, or even if these same informations and documents provided will turn out to be fake, deceiving or incomplete.
3.5 - The final user has the obligation to keep every personal informations always updated, by giving immediate notice of any change made on those same informations provided previously during the registration procedure.
3.6 - As a further step during the registration procedure, the final user must choose a unique USERNAME and a PASSWORD, thanks to which he will be able to log into the website; the final user has the exclusive responsability to guarantee the safety of his own personal log-in informations. The user himself must not provide his own personal log-in informations to anyone than the company hitself; in case the final user should spread or share, accidentally or intentionally, his own personal log-in informations, https://heatbetz.com Network will not be considered responsible of any use or abuse made by third-parties on any gaming account.
3.7 - The final user is not allowed neither to transfer deposits from his gaming account to one another, nor to receive deposits from another users's gaming account to his one. Once the informations have been sent to https://heatbetz.com Network, the final user will receive a confirmation email only on the electronic address previously supplied during the registration steps; in order to accomplish the whole procedure, the final user must click on the website-link provided within this email and follow any further displayed step.
Use of Services – Terms & Conditions
4.1. - The final user can benefit from any of the products provided by https://heatbetz.com Network only if he has enough capital on his personal gaming account.
4.2. - https://heatbetz.com Network does not grant any credit for using its services.
4.3. - All the necessary informations to deposit capitals on his own gaming account can be found in sections "My Account" and "Cashier". The final user can choose among any of the money-transfer available methods, as explained in those above-mentioned sections. Please, take notice that some of the offered payment methods could not be available in specific countries, or they could not be supported by https://heatbetz.com Network from time to time.
4.4. - Depending on the chosen method, deposits could experience some money burdens; for the current taxes regarding capitals deposits, please visit the section "My Account" and "Cashier". Even regardless of our will, the bank could charge the final user for online transactions costs or for using different methods of payment.
4.5. - https://heatbetz.com Network normally accepts payment only made in NGN currency; any other curreny different from NGN and used for any payment will be converted in NGN, based on the effective current exchange rate. Please, be adviced that any drop due to variations on the exchange rate will be charged only to the final user. 
4.6. - If the final user use a credit or a debit card to make a deposit, the final balance updated with the last deposited amount will be displayed only when https://heatbetz.com Network would have received a unique code needed for approval and authorization. If https://heatbetz.com Network should not receive this special code, that deposit will not be credited to the user account.  
4.7. - When the final user make a deposit on his own personal account, https://heatbetz.com Network reserves the right to adopt additional misures and means in order to verify the real identity of who made that deposit.
4.8. - The user's final balance will not accrue any interest, furthermore the final user will not be legitimated to deal with https://heatbetz.com Network in the same way as a financial institute.
4.9. - Meaning of "Disabled" and "Inactive" account:
4.9.1. - A gaming account in which no deposits have been made in the last 12 months, and in case it should display a positive final balance with real money, will be considered as an "INACTIVE" account; immediately, https://heatbetz.com Network will try to contact any user whose account has become inactive. In any case, if the company will not be able contact the user after 12 months from his last log-in, the final user will be charged 5.00kr per month to cover every administrative cost, while https://heatbetz.com Network will try to contact him again with more reasonable efforts. Once the gaming account will become completely inactive, and https://heatbetz.com Network will fail any try to contact the user by any possible way, in compliance with applicable laws, the gaming account will be permanently "DISABLED" then, later, closed.
Payments
5.1. - Once the final outcome, both for an event and a gaming product to which the user took part, has been declared, https://heatbetz.com Network will subsequently confirm that same event or gaming product outcome and all the winnings will be credited on the user gaming account.
5.2. - For any technical, humane or other nature issue, in case https://heatbetz.com Network will credit any winning that does not belong to the user himself, that credited winning will stay property of the company and the will be subject to any one-sided withdrawal; in time-lapse between the wrong deposit made by https://heatbetz.com Network and its legitimate withdrawal of the credited winning, if the user withdraws even unconsciously that deposit of which he's not the legitimate owner, this action will be considered a user's debt valid for all legal intents. In any case of wrong credit, the user is obligated to notify that to https://heatbetz.com Network via email or any other available mean of this purpose.
5.3. - https://heatbetz.com Network will carry out further verification procedures for each payment whose value will exceed the amount of 10000 kr, Reserving the right to increase the aforementioned checks also for payments whose amount will be lower than that previously declared. In the event that third party winnings occur (such as slotmachine, live casino, bingo, etc.), https://heatbetz.com reserves the right to pay a maximum win of 150000 kr even in cases where the actual winnings totaled on the third party service is higher. PGA Withdrawal Procedures
6.1. - The user is enabled to withdraw any amount available on the final balance from his own personal account, decreased of any possible tax or withdraw fee, if expected, in full compliance of conditions related to enjoyed bonus and planned limits; he is also compelled to advise https://heatbetz.com Network with a valid withdrawal receipt made through the website.
6.2. - Withdrawal receipts will be approved only if they come from the same website itself; https://heatbetz.com Network will not accept any pending withdrawal request made both via phone call or email.
6.3. - For his own security and in order to give https://heatbetz.com Network the possibility to check the winnings legitimacy and the player identity, the user is weekly enabled to withdraw the maximum amount of 50.000kr; the withdrawal of any sum exceeding from the above-mentioned will be in complete discretion of https://heatbetz.com Network.
6.4. - https://heatbetz.com Network offers a wide selection of withdrawal methods; depending on the chosen one, the withdraw could experience some taxes or fee cost, if expected. Any winning lower the the limit, mentioned few paragraphs ago, can be withdrawed with the same deposit way used by the user. In order to verify the actual fees expected on these withdrawals, the user can consult the section "Withdrawals", referring to different listed methods. Moreover, the bank or the financial institute, through which these transactions are performed, could even burden these operations with further taxes subject to time variations.
6.5. - https://heatbetz.com Network reserves the right to credit capitals on user gaming account through the same way used by the user itself to make any deposit.
6.6. - https://heatbetz.com Network has the authority to ask for even more ID documents before processing any withdrawal request.
6.7. - The user confirms that capitals deposited in his own personal gaming account must (and will) be used only to benefit from services and products offered by https://heatbetz.com Network, which reserves the right to charge him for the 5% of every withdrawal requests when the gaming volume is not higher or at least equal to the deposited sum.
6.8. - In relation to money deposits and withdrawal on gaming account, the user will use only credit cards or other approved financial means, legitimately and exclusively belonging to the gaming account owner.
PGA Closing Procedures
7.1. - The final user has the right to close his own personal gaming account at any time, and https://heatbetz.com Network will return that account's final balance, left over at the moment of the closing request, to his owner and charging him for possible withdrawal fees if expected. The final user can close his own account directly by the website or contacting the customer care service, via email of internal message system (the email address used to make this notice must be necessarily the same used to fill out the registration form). The closing procedure will entail the suspension and the loss of every Terms&Conditions. If the motivation of the account closing would be attributed to pathological gambling, the user should specify that in the written request made in order to close the account.
7.2. - The payment method will be chosen by https://heatbetz.com Network at his complete discretion.
7.3. - https://heatbetz.com Network reserves the right to close a gaming account and refund the current final balance, decreased by possible withdrawal fees, at his complete discretion and without any explanation duty, or even without giving any early notice. If the user himself would open a new account using the same username or fake credentials (without any permission from https://heatbetz.com Network), the company will reserve the right to close it and withold capitals deposited for at least one year.
7.4. - If the user would not make any website log-in to his own personal account in one year, every left over balance will be removed from the account itself, after sending a notice to the email address used to fill out the registration from.
7.5. - https://heatbetz.com Network reserves the right to deny/remove any granted bonus if that bonus won't be used within three months from its awarding, or within a different expiring date previously decided in a specific regulations published only for that specific promotional campaign. 
7.6. - https://heatbetz.com Network assigns only one bonus for each user/account, family, residency, permanent address, email address, credit card number, IP address and locations where informatic devices are shared (such as schools, colleges, campus, universities, libraries, job places and so on...); https://heatbetz.com Network reserves the right to close an account and seize any balance in case any kind of violation of fraud are proved and completely undeniable.
User's Obligations
8.1 - The user claims and guarantees that:
8.2. - He turned 18 or the certain age certified as the minimum legal age in his country of permanent residency; according to the local reference legislation, he is also allowed to access those specific products offered on the website.
8.3. - He uses this website and his own personal gaming account exclusively for playful purposes, and not for financial reasons or any other kind of operations. Taking part in offered games will be only for amateur, recreational and entertainment aims.
8.4. - He benefits from offered product only for himself and not for other people.
8.5. - He is not located or does not live in France, Spain, Bulgaria, USA, Hong Kong, Turkey, Cina or other countries where gambling and every products offered on this website are illegal. 
8.6. - All the informations supplied to https://heatbetz.com Network during the entirety of this contract are truthful, complete and proper; he also commits himself to immediatly notify https://heatbetz.com Network in case of any variations about the above-mentioned informations.
8.7. - The user is the one and only responsible in advicing and reporting, based on given regulations, eventual applicable fees for any winning received from https://heatbetz.com Network.
8.8. - Capitals deposited in his personal gaming account have not been earned illegally, neither made by any kind of criminal action.
8.9. - In taking benefit from products offered by https://heatbetz.com Network, he is aware and accept to take any risk of losing founds deposited in his personal gaming account.
8.10. - He does not make any criminal action involving https://heatbetz.com Network directly or indirectly.
8.11. - He is not involved in any deceitful, collusive or illegal action related to personal or third-parties participation to our offered products; he does not use any software, informatic program or hardware device able to simplify/support the participation to the games and products offered on the website. If the user adopts such this behavior, https://heatbetz.com Network will reserve the right to report any suspicious transaction/participation to competent authorities.
8.12. - The informatic software made available from https://heatbetz.com Network is managed and developed by https://heatbetz.com Network itself, and it is copyrighted and covered by regulations on intellectual property. The software can be used only for personal, recreational and respectful purposes, once terms & conditions, stated in this Guidelines and in compliance with applicable laws, will be agreed from both sides.
8.13. - He follows an appropriate behavior with other players avoiding, as a proponent of https://heatbetz.com Network, to say gross or rude words in every website sections used by himself to make any communication. 
Responsible Gambling
9.1. - The user can decide to his discretion to leave himself out from participating at any products offered on the wbesite, in the section "Options" available on his gaming account; this procedure is also called "self-exclusion".
9.2. - Players can request the self-exclusion from a specific kind of games (and by doing so, they can acquire more informations on that kind of games related to the self-exclusion procedure) by contacting the customer care service via internal message system or via email through the electronic address reported in section "Contacts", specifying which types of games he is considering to self-exclude from.
9.3. - Any request of self-exclusion will be valid only to https://heatbetz.com Network and it will not concern other websites operated by us.
Privacy Policy
10.1. - The user hereby accepts and allows https://heatbetz.com Network to treat his own personal data in order to authorize the access and the use of the website, the participation at offered games nad extra services.
10.2. - https://heatbetz.com Network will protect all the personal data and will respect the privacy in compliance with the best business procedures.
10.3. - https://heatbetz.com Network will use all user's personal data only to allow the user himself to benefit from games and make operations related to play actions.
10.4. - Besides, https://heatbetz.com Network will treat all personal data in order to manage verifying procedures related to play actions. 
10.5. - All personal data won't be revealed to third-parties except for necessary disclosure of processing user requests, regarding transactions on gaming account or actions related to offered products, in order to manage verifying procedures or if authorities will require so. All personal data could be disclosured to business partners or services providers because these are responsible for some, or every, functional operating parts of the website. For this purpose, the user agrees with using and disclosuring his own personal data.
10.6. - The user has the right to fully access his own personal data, electronically storaged by https://heatbetz.com Network, as the user himself provided them to the company.
10.7. - The user must immediatly inform https://heatbetz.com Network, updating directly his own profile or doing so in some other suitable ways, of possible changes necessary to informations given once he opened his personal gaming account.
10.8. - In order to supply an efficient service, https://heatbetz.com Network and/or its providers could consider necessary to transfer all user's personal data from a country to another one, on a world-wide scale. For this purpose, the user agrees on the transfer of his own personal data.
10.9. - During the verification process of the user gaming account and all the transactions related to it, https://heatbetz.com Network could turn to the help of rating, anti-fraud and anti-money laundering agencies. For this purpose, the user agrees with using and disclosuring his own personal data.
10.10. - In order to keep the website surfing more comfortable, to leave traces of user accesses on multiple sections and to improve the service quality, https://heatbetz.com Network makes a real gathering of data sent to browser from the user himself, also called "cookie". In case he wanto to do so, the user can stop the data gathering (following the specific browser instructions); the user is also aware such this suspension on data gathering can heavily limit or compromise the proper use and the website resources.
10.11. - The user shall agree with being informed by https://heatbetz.com Network from time to time on website variations, new services and possible promotions. If the user doesn't want to receive any marketing information, he can renounce on taking benefit from this service. Hereafter, he can subscribe to the same news service back by sending an email to the customer care department.
Complaints
11.1. - If the final user needs to present a complaint, he can do that:
- Via E-mail
Contact our customer care department, operative and reachable by email address from 10:00 am to 10:00 pm local time, 7 days a week, mailing to:
- info@
- Via Live Chat or Internal Message System
Our customer care department also operate via internal message system from 10:00 am to 10:00 pm, 7 days a week. Once he logs-in to his own personal gaming account, the user can click on "Messages" button, on the top of the page, and send a private message; https://heatbetz.com Network follows and evaluates every single message/request or noticed/denied transaction.
Our evaluation will be neutral, reasonable, decisive and permanent.
Interrupted or Not-Launchable Game Sessions
12.1. - https://heatbetz.com Network is not liable for suspensions, off-switchings, downtime and answer delays of the server, neither for any technical and administrative issue on the game. All refunds will be made exsclusively at https://heatbetz.com Network Administration's discretion, after performing a detailed and accurate evaluation of the subject from which it is possible to deduce any responsability due to https://heatbetz.com Network itself.
12.2. - https://heatbetz.com Network will not take any responsability in case of damages or verified/possible losses due to internet connection issues with the website or any of its content; without any limitation, these issues also refer to lagging or interruptions in operations, transmission, loss or corruption data, communication or line failures, wrong use of the website or any of its content, any further error or contents omission.
12.3. - In case of products failure or malfunction, all bet will be set as void, or voidable.
12.4. - In case any product or game would stop working properly due to system failures, https://heatbetz.com Network will refund the total played sum to the user, depositing it on his own personal account or, if the gaming account is no longer existing, paying it in a previously agreed way with the legitimate owner of the account.
Limitation of Liability
13.1. - The user enters the website and takes part in games at his own personal risk; the website and all the products are offered without any guarantee, whether it is stated or implicit.
13.2. -  Exception made for the general feasibility of the previous rule, https://heatbetz.com Network and all its administrators, employees, partners and services providers:
13.2.1. - do not guarantee that the software or the website are complied to any purpose preset from the user; 
13.2.2. - do not guarantee that the software or the website are not lacking in errors;
13.2.3. - do not guarantee that the website and/or its products can be accessed without any kind of failure or suspension; 
13.2.4. - will not be responsible for any loss, missed winning, cost, tax, fee or damage, whether they could be direct or indirect, consequent or accidental, or in other further ways made by using the website and taking part in offered games.
13.3. - The user hereby completely accept to consider https://heatbetz.com Network and all its administrators, employees, partners and services providers free from any loss, cost, fee, damage, claim and liability deduced from using the website and his taking part in offered games.
Anti-money Laundering Reportings
14.1. - https://heatbetz.com Network is respectful and in compliance with the "Prevention of Money Laundering" Act and Regulations; we will immediately report any suspicious transaction to the competent authority. 
14.2. - If the user should come to know of any illegal action related to the use of games offered through the website, he will commit to reporting that immediately to https://heatbetz.com Network.
14.3. - At any time https://heatbetz.com Network can suspend, block or close the user gaming account and withhold any left credit if necessary and/or required in compliance with the "Prevention of Money Laundering" Act.
Violations, Sanctions and Contract Dissolution
15.1. - If the user breaks a clause of these Terms & Conditions, or if https://heatbetz.com Network believes it is reasonable to suspect that the user did so, the company revers the right not to open, suspend or close the user gaming account, to withhold any left credit from the account itself and to use them as refund.
15.2. - If it is reasonable to suspect that the user, by using the website, is involved in illegal or deceitful actions, or if he violated this contract, or if he is experiencing any debt issue or other problems damaging our business, https://heatbetz.com Network can block or close the account and void every bets/games placed/played at his total discretion. 
15.3. - The user shall know that https://heatbetz.com Network will be the only authority legitimated to take the final decision in case the user violates rules and these Terms & Conditions; this decision can come with the suspension or the permanent restriction of using the wbesite.
Intellectual Property
16.1. - We are the only owner of https://heatbetz.com Network trademark and logo; any other unauthorized use of the trademark and the logo could be prosecutable by law. 
16.2. - The domain https://heatbetz.com is the only uniform resource locator (URL) property of https://heatbetz.com Network, and no unauthorized use of this URL can be made on another website or digital platform without a prearranged written consent.
16.3. - https://heatbetz.com Network is the owner or the legitimate licensee of the rights regarding technological systems, the software and the business model plan used within the website itself.  
16.4. - The content and the structure of https://heatbetz.com Network website are subject to copyright © and to database rights, property of the company itself, all rigghts reserved; the copyright of this website, including all the text, the graphic, codes, documents and links belong to https://heatbetz.com Network and they can not be riproduced, sent or saved without https://heatbetz.com Network written consent, whether in whole or in part. Registration procedures and using https://heatbetz.com Network do not grant any right on the intellectual property within the website itself.
16.5. - Every links referring to https://heatbetz.com Network and any other page stored within the website itself shall not be present in other websites without prearranged content, written by https://heatbetz.com Network.
16.6. - The user accepts not to use any automatism or manual device with the purpose to control both https://heatbetz.com Network pages and contents in itself. Any unauthorized use or reproduction could be subject to punishment under criminal law.
Severability
17.1. - If any disposition or arrangement of these Terms & Conditions should turn out to be illegal or nonenforceable, that will not invalidate the effectiveness of all other dispositions, which will stay valid until otherwise proven.
Contract Assignment
18.1. - https://heatbetz.com Network reserves the right to transfer or legitimately assign this contract to someone else, while the user shall not be able to do that.
Contract Entirety and Validity
19.1. - The present contract defines in full the legal agreement between the final user and https://heatbetz.com Network, related to this wbesite. Exception made for suspected fraud, this deal shall replace all the previous or contemporary notices and proposals, whether they are electronic, verbal or written between the final user and https://heatbetz.com Network, always regarding the website itself.
19.2. - A printed paper form of this agreement or any other electronic dialogue between the parties would be eligible for legal or administrative procedures, rising from or related to the present deal, in the same way and at the same conditions of other business papers and documents generally created and owned in paper form.
CUT ONE
One Games Cut Your Ticket? No worry! You still dey game.
https://heatbetz.com gives you a return when one games cut your ticket, For us, it is all about putting a smile on the customers face even after losing 1 game.
Here’s a breakdown on how it works;
1. To be eligible, you need to have at least up to 12 games or more on an accumulator betslip
2. Each bet on the ticket must have minimum odds of 1.50, if there is any game less than odds of 1.50 on the ticket, the ticket will not be eligible for CUT ONE.
3. Adding any game of less than 1.50 on the ticket disqualifies it even if your games are up to 12.
4. You need to have a minimum of 11 winnings on the ticket
5. If the odds of the game that spoilt your ticket is 1.60, this is how we will calculate it.
    - We will first divide the total odds of the ticket by the odd of the game that spoilt your ticket as shown below
    - Total odds 1500.66 / 1.60 = 937.91
6. The result of the previous calculation will be multiplied by your stake
      937.91 x 100 = 93,791.00
    - You get 5% of N93,791.00 which is N4,689.55

You placed an accumulator with N100 and lost it because 1 game spoilt it but we still pay you for a bet you lost.
NOTE: The maximum amount that you can get is N10,000 for the CUT ONE GET PAID !
The physical winning tickets must be tendered.
Cash Out
- How Cash Out works
Cash Out allows you to collect part of the winnings on your bet before all the events you are betting on have finished. The amount you receive is determined at the time of cashing and will depend on the current probability of winning the bet, so it may be greater or less than the initial stake.
Cash Out is subject to live betting markets which can be volatile during a sporting event, especially in the late stages. As the odds change, the Cash Out will either increase, decrease or be completely removed.


- Cash Out example
A ticket with three events where you bet 100 on Team1 winning.
Assuming the odds are 2.00, 3.10 and 1.50 and the potential payout is 930 if all odds are successful.
Five minutes from the end, the three matches have a result of 1:0; at this time the Cash Out value could be 750 so you could decide to Cash Out and collect the current value.


- Cash Out Terms and Conditions
Cash Out is available on a wide variety of markets. However, the company has the right to remove some matches, competitions or sports from the Cash Out offer at anytime without prior notice.
Cash Out are available for single and multiple bets. System/Integral bets cannot be cashed out.
Cash Out are not available if the odds of an event are suspended.
During Cash Out request, any price changes, suspension of markets, and any other system errors that are detected may cause the cash out to be rejected.
If the Cash Out request is successful, this will be displayed and the bet will be settled shortly.
The actual final result of the related market will have no impact on the Cash Out amount.
The Cash Out amount offered at any time is the total amount that will be returned to your account if successful.
Where we have reason to believe that a Cash Out is carried out after the outcome of an event is known, the company reserves the right to void the orignal bet that was Cashed Out.
Any bets that are settled in full or part using Cash Out will not count towards the turnover requirement of any offer (only setteled events in the cashed out ticket will count towards the turnover requirement).


The company reserves the right to accept or decline any bet requested for any sport, competition, market or bet type that is included in The Cash Out feature.
The company can change, suspend or remove completely the Cash Out feature (or any part of it) at any time for any event, fixture, market or customer. Any bets placed on such events, fixtures or markets will stand as originally placed.
The company can reverse the settlement of a Cash Out if the bet or a market is wrongly settled.
The company cannot guarantee that the Cash Out feature will be available on your bet selection.
The company will not be responsible if the Cash Out feature is not available for technical reasons and bets will stand as originally placed during any such period.
The company is not responsible for losses due to the Cash Out feature not being available for technical reasons.
SPECIAL BETTING FEATURES
The BetBuilder, RandomBet and BoostBet features are additional tools made available to users for the creation, selection and customisation of their bets, according to the specific characteristics of each feature.
The use of these tools is subject to these conditions, to the General Betting Rules and to the applicable regulatory provisions.
1. BETBUILDER
1.1 Description and operation
BetBuilder is a feature that allows the player to combine, within the same sporting event, two or more predictions relating to compatible markets, creating a single personalised bet.
By way of example, selections relating to the match result, the number of goals, the goalscorers, the cards, the corner kicks, the player statistics and other available markets may be combined.
The selections entered form a single combination, to which an overall odds value is assigned, calculated automatically by the system taking into account the selections made and any correlations between the markets.
A BetBuilder bet is considered a winner exclusively when all the selections that make it up are winners, except as provided for by the provisions relating to voiding (Void).
Not all selections can be combined with one another. The availability of the markets and of the relevant combinations is determined by the system and may vary depending on the sporting event.
A BetBuilder bet is deemed validly accepted exclusively following the confirmation and the correct registration of the ticket in the system.

1.2 Void selections
The selections that make up a BetBuilder relating to the same sporting event form, for settlement purposes, a single combination.
Should even a single selection of the BetBuilder be officially reported as Void (cancelled), the entire BetBuilder relating to the event concerned will be considered Void.
The voiding applies to the entire combination, regardless of the outcome of the other selections, even where these are already winning, losing or definitively determined.
In the event of voiding of the entire BetBuilder:
- The combination will be considered Void and settled with odds equal to 1.00.
- Should the BetBuilder constitute a single bet, the stake will be fully returned to the player.
- Should the BetBuilder be included in a multiple bet with other events, only the BetBuilder component relating to the event concerned will be voided.
The remaining selections of the multiple will retain their validity and the ticket will be settled on the basis of the outcomes of the remaining selections, according to the provisions of the General Betting Rules.
The voiding of the BetBuilder does not automatically entail the voiding of the entire multiple bet, except in the cases provided for by the General Betting Rules.
2. RANDOMBET
2.1 What RandomBet is
RandomBet is a feature that allows the user to automatically generate a random betslip on the basis of the parameters and preferences previously selected.
The user may define one or more criteria available on the platform, such as, by way of example:
- type of events;
- sports or competitions;
- available markets;
- number of events or selections;
- further parameters made available by the platform.
Once the desired criteria have been defined, the RandomBet feature randomly generates a combination using exclusively events, markets and selections compatible with the parameters set and available at that moment on the platform.

2.2 Confirmation of the RandomBet
The betslip generated by RandomBet represents an automatic proposal.
Before placing the bet, the user has the possibility and the responsibility to verify the content of the generated betslip, including the selections, the events, the markets, the odds and the stake amount.
The bet becomes valid exclusively after confirmation by the user and the correct registration of the ticket by the system.
The random generation of the betslip does not constitute a prediction, a betting tip or a guarantee relating to the probability of winning.
A new RandomBet generation may produce a combination different from the previous one even when the same parameters are used.
3. BOOSTBET
3.1 What BoostBet is
BoostBet is a feature through which specific betslips prepared by the odds compilers are proposed to users with enhanced odds compared with the odds ordinarily associated with the same bet or combination.
BoostBet proposals may be composed of one or more events and of one or more markets, as established by the odds compilers.
For each proposal the relevant elements of the bet will be displayed on the platform, including the applicable Boost odds.

3.2 Limited availability
Each BoostBet proposal may be made available for a predetermined maximum number of bets.
The maximum number of permitted uses is defined by the odds compiler for each proposal.
Consequently, the availability of a BoostBet is limited and subject to the number of bets still available at the time of the actual confirmation of the bet.
By way of example, should a given BoostBet have been made available for a maximum of 10 bets, after the registration of the tenth bet the proposal will no longer be available and no further bets may be placed using the relevant enhanced odds.
The mere display of the BoostBet on the platform does not guarantee the availability of the enhanced odds until the definitive confirmation of the ticket.
Should, in the period between the display of the proposal and the confirmation of the bet, the maximum number of permitted bets be reached, the bet with Boost odds may not be accepted.

3.3 Conditions of the Boost odds
The enhanced odds are valid exclusively for the specific proposed combination and within the limits of the conditions indicated.
Any modification to the proposed betslip, where permitted by the platform, may result in the loss of the Boost odds.
Once the availability provided for by the odds compiler has been exhausted, the BoostBet proposal will be removed, disabled or made no longer selectable.
4. MALFUNCTIONS AND TECHNICAL ERRORS
In the event of a technical error, software malfunction, communication error, data feed anomaly, display error, calculation error or any other anomaly affecting BetBuilder, RandomBet or BoostBet, the operator reserves the right to carry out the necessary checks on the ticket concerned.
The following may constitute anomalies, by way of example:
- odds displayed or generated in a manifestly erroneous manner;
- incorrect calculation of the BetBuilder odds;
- acceptance of BetBuilder combinations normally not permitted;
- erroneous application of a Boost odds;
- multiple or duplicated application of a Boost;
- acceptance of a BoostBet beyond the maximum number of bets provided for;
- incorrect counting of the bets available for a BoostBet;
- generation through RandomBet of selections not compliant with the parameters set by the user;
- generation of markets or events that should not have been available;
- errors relating to feeds, external providers, odds systems or communication systems between the various components of the platform.
The mere display of odds, of a combination or of a betting proposal does not constitute a guarantee of its correctness where the same derives from an evident technical or material error.
5. INCORRECT ODDS
Should a ticket placed through BetBuilder, RandomBet or BoostBet contain manifestly incorrect odds or odds determined as a result of a technical, material or data transmission error, the bet may be subjected to verification.
Potentially incorrect odds include, by way of example:
- odds clearly at variance with the correct valuation of the market;
- BetBuilder odds calculated without correctly considering one or more selections;
- enhanced odds applied erroneously to a BoostBet;
- Boost greater than those provided for;
- odds deriving from errors of the provider, of the feed or of the automatic odds systems.
In the event of a verified error, the ticket will be handled according to the provisions of the General Betting Rules and of the applicable regulations and may, in the permitted cases, be voided, refunded, recalculated or settled using the correct odds.
6. MALFUNCTION OF THE FEATURES
Should a malfunction of BetBuilder, RandomBet or BoostBet result in the acceptance of a bet that, under normal operating conditions, could not have been placed, the ticket may be subjected to verification.
The operator may intervene on the ticket according to the methods permitted by the General Rules and by the applicable regulations.
The user may not knowingly exploit errors, anomalies, bugs or malfunctions of the features in order to obtain odds, conditions or advantages other than those correctly provided for by the service.
7. AVAILABILITY OF THE FEATURES
BetBuilder, RandomBet and BoostBet may not be available for all events, sports, markets or game modes.
The operator may temporarily suspend one of the features in the presence of technical, operational or regulatory needs.
The suspension of a feature does not affect tickets validly registered before its deactivation, except in the cases of error or malfunction governed by these conditions and by the General Rules.
8. PRECEDENCE OF THE GENERAL RULES
These provisions supplement the General Betting Rules.
For anything not expressly provided for in this section, the General Betting Rules and the applicable regulatory and statutory provisions shall apply.
In the event of conflict with mandatory provisions of the competent authority, the latter shall prevail.